He/She is the hotel’s first impression for the traveler who has just arrived. They allow access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office. 20+ front desk receptionist resume samples to customize for your own use. And they are also required to be highly sociable, often aiming to put people at ease and have to be quite good with their communication skills. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Front Desk Receptionists greet the visitors of an organization and are responsible for various clerical and administrative tasks, such as handling mail and updating records. Front office receptionists are charged with a greeting and receiving the visitors or customers. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Medical receptionists need excellent customer service skills to work the front desk at a medical facility. Additionally, front desk receptionists typically hold a consistent office schedule and may even be eligible for direct deposit, paid vacations, or health benefits. Their interpersonal skills, telephone etiquette and communication skills are extremely important in greeting clients, responding to inquiries and representing the company. Check out real resumes from actual people. Responsibilities Greet and welcome guests as soon as they arrive at the office Hiring a Front Desk Representative? The hotel receptionist job is often referred to as a front desk agent. As you create your front desk receptionist Writing a great Front Desk Receptionist resume is an important step in your job search journey. A successful Medical Front Desk Receptionist should hold at least a high school or general education diploma and be trained in customer service or a similar field. This role may require working in shifts, so flexibility is a plus. With a duration of 10 hours (17 modules in total), it is an extensive and informative course that will teach students all the skills needed for a modern front desk worker. LISTENING SKILLS – WHAT ARE THEY? Responsibilities Do you need the best Front Desk Receptionist resume? The average hourly pay for a Front Desk Receptionist with Office Administration skills in Canada is C$14.86. Created and maintained accurate and confidential patient files according to regulatory mandates. Below we've compiled a list of the most important skills for a Front Desk Receptionist. If the copier or other general machines are near the reception area, the reception will often be asked for help with them as well, so her ability to master additional technology as needed is vital. For example, 11.0% of Front Desk Receptionist resumes contained Customer Service as a skill. Multitasking and stress management skills are essential for this position. Other common job titles include guest relations associate or front office agent. Front Office, Outlook and Phone Skills are still quite important, but a smaller sliceof the employer Front Desk Receptionist job postings with their combined total of 16.57%. The receptionist is also the hotel’s face. Sign up for Workable's 15-day free trial to post this job and hire better, faster. Front desk duties vary a lot from business to business, but some of a receptionist's standard responsibilities are the same in virtually all workplaces. But the skills required for welcoming visitors and checking them in are paramount. However, if you’re the only receptionist at your company’s front desk, you need to have high initiative and be ready to deliver your work, even when your manager or boss is not there. Interpersonal skills are by far some of the most important; since the receptionist will be interacting with a number of different people every day and representing the company, it is absolutely vital that he or she is friendly and professional. It’s through the front desk that all veins pulse: housekeeping, sales, reservations, etc. The Front Desk Medical Receptionist is responsible for job tasks, like welcoming, greeting, and coordinating patients and visitors. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. Brush up on the latest Office technology, a 5 star front desk receptionist must be able to operate a variety of equipment and systems such as a hotel property management system. Multitasking and stress management skills are essential for this position. What are the top 3 traits or skills every front desk receptionist must have to excel? After all, that’s the real reason you’re hiring someone destined for a seat at the front desk. A receptionist is a person who supports management at all levels of the organization and generally greets the public and answers the company telephone. Try Now! A receptionist is generally required to meet and greet people at the front door, or in this case, the front desk. We should try to listen ‘actively’ so that the person feels that we… Save hours of work and get a resume like this. That is why a good hotel front desk agent is the key to successful lodging. Pick a template, fill it in. The front desk is the hotel’s heart. You will be the first person patients meet, so you are responsible for greeting them and making a good impression in order to start them off with a positive experience. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, and … Being a good listener is your starting point for being a good receptionist, but there are “skills” to listening that goes beyond just lending an ear and making sympathetic noises when someone points out their troubles. Responsibilities There are some essential skills for a receptionist who wants to get hired in an office environment and succeed in the job. Receptionists who also know spreadsheet, desktop publishing or other industry-specific software have additional skills that are in demand. Our Front Desk Receptionist’s duties include offering administrative support across the organization. Top Front Desk Receptionist Skills. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests/tenants positively, and executes all administrative tasks to the highest quality standards. Answered daily phone calls to schedule appointments and address patient inquiries. This course by New Skills Academy was developed with people with career-change aspirations in mind. Can you suggest any tips or insights to develop your front desk receptionist expertise? Why you can’t just list front desk skills (and what to do instead). Quick and easy. Job brief. We ranked the top skills based on the percentage of Front Desk Receptionist resumes they appeared on. Many receptionists also work in an administrative assistant capacity that entails scheduling employers' meetings and appointments on a daily basis. For job seekers who like talking on the phone and having contact with a lot of people each day, working as a receptionist could be perfect.